Privacy policy

ORACVART Store (“we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you, our customer, with a secure and curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our Services or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any of the Services, you confirm that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you. This does not include anonymized or de-identified data.

Depending on how you interact with our Services, we may collect the following categories of personal information:

  • Contact Information: Name, billing address, shipping address, phone number, and email address

  • Payment Information: Credit or debit card details, payment method, transaction details, and payment confirmations

  • Account Information: Username, password, preferences, and account settings

  • Transaction Information: Products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled

  • Customer Communications: Information you provide when contacting customer support

  • Device Information: IP address, browser type, device identifiers, and network information

  • Usage Information: How you browse, interact with, and use our Services

Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you when you create an account, place an order, or contact us

  • Automatically through cookies and similar technologies when you use our website

  • From service providers that assist us with payments, shipping, analytics, or customer support

  • From partners or third parties, where permitted by law

How We Use Your Personal Information

We use your personal information to:

Provide and Improve Our Services

  • Process orders, payments, shipping, returns, and exchanges

  • Create and manage customer accounts

  • Personalize your shopping experience and recommend products

  • Maintain and improve website functionality

Marketing and Advertising

  • Send promotional emails or messages (you may opt out at any time)

  • Display relevant advertisements based on your interactions with our Services

Security and Fraud Prevention

  • Verify accounts and transactions

  • Prevent fraudulent, illegal, or unauthorized activity

  • Protect the security of our Services

Communication

  • Respond to inquiries and provide customer support

  • Send important service or order-related notifications

Legal Compliance

  • Comply with applicable laws and regulations

  • Enforce our terms and protect our legal rights

How We Share Personal Information

We may share your personal information in the following situations:

  • With Shopify and trusted service providers who help operate our business

  • With payment processors, shipping partners, and analytics providers

  • With marketing partners for advertising purposes, where permitted by law

  • When required to comply with legal obligations or government requests

  • In connection with a business transfer, merger, or sale

 

Third-Party Links

Our Services may include links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

ORACVART Store does not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, please contact us so we can delete it.

Data Security and Retention

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

  • Request a copy of your personal data (data portability)

  • Opt out of marketing communications

To exercise your rights, please contact us using the details below. We may need to verify your identity before processing your request.

International Data Transfers

Your personal information may be transferred and processed outside your country of residence. Where required, we rely on appropriate legal safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy or your personal information, please contact us:

ORACVART Store Support
📧 help@oracvart.com